GENERAL TERMS AND CONDITIONS OF SALE
1. TERMS ARE STRICTLY PAYMENT OF BALANCE TO INSTALLERS ON DAY OF INSTALLATION UNLESS PREVIOUSLY ARRANGED OR KEYS/ REMOTE CONTROLS WILL BE HELD UNTIL PAYMENT HAS BEEN MADE.
2. QUOTATIONS ARE VALID FOR UP TO THIRTY DAYS AFTER DATE OF ISSUE.
3. ALL ESTIMATES GIVEN FOR DELIVERY/ INSTALLATION ARE GIVEN IN GOOD FAITH AND WILL NOT BE THE ESSENCE OF ANY CONTRACT.
4. IN THE EVENT OF CANCELLATION OF ORDERS, WE RESERVE THE RIGHT TO MAKE ANY CANCELLATION CHARGE SUFFICIENT TO COVER ALL EXPENSES AND HANDLING CHARGES, IN ANY EVENT A MINIMUM 25% OF THE TOTAL ORDER VALUE WILL BE CHARGED.
5. ALL GOODS SUPPLIED THE REMAIN THE PROPERTY OF THE COMPANY UNTIL PAYMENT IS MADE IN FULL.
6. THE CLIENT AGREES TO GRANT PERMISSION FOR THE COMPANY TO ACCESS THEIR PROPERTY AT ALL REASONABLE TIMES NECESSARY UNTIL THE WORKS ARE COMPLETED AND PAYMENT IS MADE IN FULL BY THE CLIENT.
7. ALTHOUGH EVERY CARE WILL BE TAKEN WHILE CARRYING OUT INSTALLATION WORKS, NO MAKING GOOD TO BRICKWORK, POINTING, RENDERING, FLOOR, TIMBERS ETC. WILL BE UNDERTAKEN. NO ALLOWANCE UNLESS SPECIFIED HAS BEEN INCLUDED INTO THE ESTIMATED COST FOR ANY SUCH ADDITIONAL OR UNFORSEEN COST.
8. ALL CUSTOMERS ARE ENTITLED TO A 14 DAY CANCELLATION PERIOD FROM THE DATE OF ORDER, UNLESS THE CUSTOMER HAS SPECIFIED AN EARLIER INSTALLATION DATE, OR THE PRODUCT SPECIFIED IS BESPOKE.
9. PRE-INSTALLATION BALANCE IS DUE WHEN FITTING DATE IS CONFIRMED GARAGE DOOR/ ROLLER SHUTTER TERMS
SHUTTER TERMS
1. FOR THE HEALTH AND SAFETY OF THE INSTALLERS IT IS IMPORTANT THAT A CLEAR WORKING AREA OF AT LEAST 3 METRES IS LEFT INTO THE GARAGE ON THE DAY OF INSTALLATION, THE FULL WIDTH ACROSS OTHERWISE A CHARGE WILL BE MADE.
2. IN A SMALL NUMBER OF CASES A SLIGHTLY “OUT OF SQUARE” CONDITION OF AN EXISTING OPENING IS APPARENT ONLY WHEN A DOOR IS SET UP IN THAT OPENING. IN SUCH CASES OUR FITTERS WILL INSTALL THE DOOR TO OPERATE AS EFFICIENT AS POSSIBLE WITHIN THAT OPENING.
3. WHERE EXISTING TIMBERS ARE THOUGHT TO BE UNSUITABLE THE CLIENT WILL BE INFORMED AT THE TIME OF QUOTATION. ANY JUDGEMENT MADE BY OUR REPRESENTATIVES INVOLVING THE USE OF EXISTING TIMBERS, IN FITTING A NEW DOOR, IS MADE IN GOOD FAITH AND NO RESPONSIBILITY IS ACCEPTED AT ANY TIME AFTER INSTALLATION FOR THE CONTINUED SUITABILITY OF EXISTING TIMBERS.
4. ALL INSTALLATIONS ARE COVERED BY A 2 YEAR WARRANTY, IT IS RECOMMENDED THAT ALL MOVING PARTS ARE REGULARLY LUBRICATED, AN ANNUAL SERVICE SHOULD BE CARRIED OUT TO PROTECT YOUR INVESTMENT AND VALIDATE THE MANUFACTURERS WARRANTY.
PRECAST BUILDING TERMS
1. CONCRETE BASES MUST BE SQUARE, FLAT AND LEVEL AND A MINIMUM 150MM BIGGER THAN THE BUILDING SIZE.
2. ACCESS MUST BE AVAILABLE FOR A LARGE LORRY 30′ LONG X 8′ 10″ WIDE. IT IS NORMAL PRACTISE TO DRIVE THE LORRY TO WITHIN 30 YARDS OF THE BASE AND HAVE ROOM TO UNLOAD WITHOUT OBSTRUCTION.
3. SHOULD THE BASE BE UNACCEPTABLE OR ACCESS TO THE SITE UNSUITABLE ON THE DAY OF DELIVERY THEN THE COMPANY RESERVE THE RIGHT TO DELIVER TO THE NEAREST POINT AND MAKE A FURTHER CHARGE FOR A RETURN JOURNEY.
AWNING TERMS
1. A CLEAR WORKING ARE MUST BE MADE. GARDEN FURNITURE, CHILDREN’S TOYS ETC. MUST BE MOVED.
2. AWNINGS WILL BE WIRED TO THE NEAREST INTERNAL 13 AMP PLUG SOCKET, UNLESS OTHERWISE ADVISED.